I needed my gums to be check prior to having braces and my orthodontics referred me here. I was already getting gum treatment elsewhere but decided to see Dr. Condrey for ease of communicating dental report back to my ortho. My dental insurance is out of network but they took care of the processing of my reimbursement and got the check in no time. Location is easy to find without the hassle of looking for parking space. Clinic space is modest and clean from receiving area to the treatment room. Making telephone appointment is a breeze and calls are answered by courteous staff. All the staffs are pleasant and easy to communicate with. I feel that they are there for customer service and not just to do "the job". I had a total of 3 visits. On all my visits, I was seen on time. Apart from gum assessment and xrays, i have 2 teeth pulled out by Dr. Condrey. I was amazed that he was able to remove these without needing to make an incision on my gum (which i was told before from another clinic). It was little pain to almost no pain procedure. I appreciate the reminder/checklist that they gave me about what to do before and after the procedure with the list of suggested food to eat after the extraction. I didn't have to asked for dental report to give to my ortho, they did it for me. I'm glad that I made the right choice of getting treatment here. I will definitely come back in this clinic should the need arise. Great team!
- Michelle M